Making a purchase

To buy on line, click on the “add to basket” icon, this will lead you through the ordering process.   As we are in the process of transferring to our new website, the ususal check out procedure may be suspended.  In this instance, please telephone or email, and we will arrange to complete your purchase and despatch your order as promptly as usual.

Spend £50.00 or more, and the postage charge will be automatically waived at the check out.

The secure card payment method is through Paypal.  You do not have to have a Paypal account for this.  To complete the Check Out process, you will be directed to the Paypal page, where you may opt to pay by Credit or Debit Card if you wish.

However, if you would like to speak to us before you make a purchase, or prefer ordering by telephone we may be contacted on: 07791 019638  (Do leave a message so we may call you back should we not be able to take your call.  We use some noisy equipment in the workshop and cannot always hear the telephone or may be driving - you will speak with either Kristin or Steve themselves.)                   

Email: info@retroheartandhome.co.uk

 

If you would prefer to pay by cheque, please call, e mail or write to us with your order.  Please note that such orders will not be despatched until the cheque payment is received and cleared into our account.  This will mean it will take a little longer to process your order, but we do understand that some customers may prefer to pay by cheque.

If you have arranged to collect your order in person, then we will accept cash on collection by prior agreement.

For bespoke items, prepayment or a deposit will be required prior to us manufacturing or sourcing your order.  This will be agreed on an order by order basis.